How To Cancel Ticketmaster Ticket And Get A Refund?

Canceling tickets becomes a convenient process when dealing with a reputable online platform like Ticketmaster. This user-friendly platform allows users to cancel their Ticketmaster tickets within a few steps, offering flexibility and ease.

Cancelling Ticketmaster Tickets: A Quick Guide

Booking tickets for an eagerly awaited event is exciting, but plans can change. If you’ve purchased tickets from Ticketmaster and need to cancel within 24 hours, you may be eligible for a refund under certain conditions.

To cancel a Ticketmaster ticket, follow these steps:

  1. Log in to your Ticketmaster account.
  2. Navigate to the Profile section.
  3. Select “My Tickets” from the menu.
  4. Locate the ticket you wish to cancel.
  5. Click on the “Cancel” button.

For a detailed understanding of the cancellation and refund process, read on.

Ticketmaster Right of Cancellation

Ticketmaster tickets are typically non-refundable. However, according to Ticketmaster’s Fan Guarantee, a refund is possible if you cancel the ticket within 24 hours of purchase.

How to Cancel Ticketmaster Transferred Tickets

If you wish to cancel transferred tickets on Ticketmaster:

  1. Log in to your Ticketmaster account.
  2. Visit “My Events” and find the order to cancel.
  3. Click on “Cancel Transfer.”
  4. Confirm the cancellation by selecting “Yes.”

Your transfer will be canceled, and the ticket will be returned to your account.

Requesting a Refund from Ticketmaster

For a full refund from Ticketmaster:

  • If the event is fully canceled, the refund is automatic and credited to your linked account within days.
  • If the event is postponed or rescheduled, event information, including refund options, is communicated via email.
  • Check for a “Refund” link under the Self-Service option in your account. Follow the instructions to claim your refund.
  • If no Refund link is available, contact the Support Team for assistance.

Contacting Ticketmaster Customer Service

To contact Ticketmaster customer support:

  1. Log in to your Ticketmaster account.
  2. Visit the “My Tickets” section.
  3. Choose the order requiring assistance.
  4. Click on the Chat icon or submit a request using the Request Form.

FAQs: Answers to Common Queries

  • Cancellation Within 24 Hours: Yes, Ticketmaster allows cancellations within 24 hours for a full refund.
  • Cancellation of Recently Bought Tickets: Yes, tickets can be canceled within 24 hours, making you eligible for a refund.
  • Reasons for Ticket Cancellation: Tickets may be canceled due to re-seating, exceeding booking time limits, event status changes, or refund requests.
  • Ticketmaster Refund Time: Typically, the refund process takes up to 30 days.


This comprehensive guide provides Ticketmaster users with insights into the cancellation and refund processes. Whether you’re dealing with canceled or postponed events, Ticketmaster ensures a streamlined experience. If you have orders from other platforms requiring cancellation, feel free to seek assistance.

Meet Samuel J. Rivers, a passionate supporter of keeping things private and making sure money stays safe online. He likes making online things more secure and has a mission to help people like you feel confident when using the internet. He made this website because he really wants to stop people from losing money. Whether it's figuring out tricky sign-ups, helping with memberships, cancelling orders, or deleting accounts, Samuel is here to help you.

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