How to Cancel Genesis Health Club Membership: 2 Simple Methods

If you’re unhappy with your Genesis Health Club membership and want to cancel, this article guides you through two easy methods. Whether you choose to call their customer service or send an email, the cancellation process is straightforward. Keep reading to discover how to end your Genesis membership hassle-free.

Many people regret their fitness decisions but continue due to the financial commitment. Luckily, you now have options to cancel your Genesis membership. Genesis offers a variety of fitness classes under one membership, making it appealing to many. However, if you’ve decided to cancel, we’ll walk you through the process.

Two Methods to Cancel Genesis Membership:

Method 1: Cancel via Phone

Step 1: Make a Phone Call To cancel your Genesis membership, begin by calling the Genesis Health Club customer service phone number (316) 691-5060. This number connects you to their customer service team.

Step 2: Communicate Your Intent Once connected, inform the customer service representative that you wish to cancel your Genesis membership. Provide all the necessary membership details they require.

Step 3: Confirmation Email After reviewing your membership status, they will proceed to cancel your membership. You’ll receive a confirmation email notifying you that your Genesis membership has been successfully canceled.

Method 2: Cancel via Email

Step 1: Compose Your Email If you prefer a less effort-intensive method, email cancellation is an option. Craft a cancelation email that includes your intent to cancel the membership, along with your necessary membership details and contact information.

Step 2: Send Your Email Once you’ve composed the email, send it to This email address is where you’ll notify the Genesis team of your cancelation.

Frequently Asked Questions

How Can I Reach Genesis Customer Service?

If you have questions, you can connect with their team in a few ways. Give them a call at (316) 691-5060 or send an email to You can also reach out via their social media handles on Facebook and Instagram.

What’s the Process to Join Genesis Membership?

To become a member, visit the Genesis website and click on the “Join Online” option at the top of the screen. On the joining page, select your state and view available membership plans. Check out the pricing for each plan, choose the one that suits you best, and start your fitness journey with Genesis.

Does Genesis Health Club Offer Free Trials?

Certainly, Genesis Health Club provides a 3-day free pass for their fitness classes. During these three days, you’ll have access to their classes and training equipment, allowing you to try out their services firsthand.


Whether you choose to cancel your Genesis Health Club membership via phone or email, the process is uncomplicated. By following the steps outlined in this article, you can efficiently end your membership with ease. Remember, it’s essential to communicate your intent clearly to ensure a successful cancellation.

Meet Samuel J. Rivers, a passionate supporter of keeping things private and making sure money stays safe online. He likes making online things more secure and has a mission to help people like you feel confident when using the internet. He made this website because he really wants to stop people from losing money. Whether it's figuring out tricky sign-ups, helping with memberships, cancelling orders, or deleting accounts, Samuel is here to help you.

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