Considering the myriad of internet and cable providers available, you might discover a more cost-effective option than Verizon. If you’ve already found an alternative and wish to cancel your Verizon Fios service, this guide is designed to assist you.
Verizon, boasting 120 million subscribers nationwide, is a prominent service provider, offering cell phone, internet, TV, and wireless home phone services. Whether dissatisfied with the services or concluding a free trial, canceling Verizon Fios is a straightforward process.
How to Cancel Verizon Fios?
To initiate the cancellation of your Verizon Fios services, reach out to customer support via phone or visit a Verizon store.
Cancelling Verizon Fios Over the Phone
- Dial 844-837-2262 and connect with a Verizon Fios representative.
- Clearly express your decision to discontinue the service.
- Be prepared with a valid reason for cancellation.
- Provide necessary subscription details for processing.
Note: Customer service is available Monday to Friday, 8 am to 6 pm ET.
Cancelling Verizon Fios In Person
- Visit a Verizon store in person.
- Speak with a representative and request service cancellation.
- Bring essential information related to your Verizon account.
FAQs
Is There a Free Trial of Verizon Fios?
Yes, Verizon Fios offers a 14-day free trial period from the subscription date. You can enjoy free services during this period and cancel without charges if dissatisfied.
Is There a Cancellation Fee for Verizon Fios?
Yes, an early termination fee may apply if canceling before the contract ends. The fee, potentially up to $350, depends on the remaining contract months.
How to Return Verizon Fios Equipment?
To return Verizon Fios equipment, visit the nearest UPS Store or Verizon store. No need for packaging; bring the equipment, and the store’s executives will process the return. Ensure you receive a receipt for returned items.
How Can I Contact Verizon Wireless Fios Customer Service?
For service-related queries, contact Verizon Customer Service at 1.800. VERIZON (1.800. 837.4966). Utilize the Live Chat option on the official website by clicking “Chat Now.”
Conclusion
This comprehensive guide has covered the essentials of canceling Verizon Fios services hassle-free. Whether seeking alternatives or discontinuing services, follow the outlined steps. For inquiries about other services like Dish Network or NFHS Network, consult respective cancellation procedures.
